Business Office Assistant
As the primary person at our front desk, I’m the one who meets and greets our patients when they come in, which means I get to smile a lot and hear everyone’s stories, first! I love getting to know our patients and their families, and being able to help them. My work involves answering the phone, making appointments, handling accounts receivable, and being the insurance filer as well as following-up with the insurance companies. Yes, I am a very busy person! That busyness extends into my personal life, where I am a wife, mom, grandmother, and great-grandmother. I’m also an iPad addict, avid reader, artist, dog owner, crafter, gardener, and overall Renaissance Woman. I am reasonably proficient at things I enjoy and am always looking at new interests to take on. My family tends to be my main priority and my hobbies tend to be more solitary pursuits, much to the dismay of my spouse of 48 years.
We have great patients in our practice and I enjoy talking to all of them. We’ve had so many generations of families come through our doors, so it’s great to catch up on how all the family members are doing. I love hearing about the kids and grandkids, and what’s going on in peoples’ lives. As the office manager, my main priority is to keep everything running smoothly. That includes taking care of accounts payable and receivable, handling staff and payroll matters, dealing with contractors, answering the phones when needed, making appointments for our patients, and general office maintenance, like changing light bulbs! Dr. Richard and I have been married for more than 20 years, now, and have two incredible children. In my free time, I’m walking our dog, Sophie, playing tennis, skiing, or camping.
Chairside and Front Desk
Each day I get to help some of the best people in the world: our patients! Even if they come in a little scared, they soon relax and are smiling, because ours is a comfortable, welcoming office, full of happy and supportive staff. I have two primary job assignments, so you might see me at the front desk, where I welcome you and help you check in, or you might find me in a treatment area, assisting Dr. Nock as he cares for you. I also do some of our lab work, so I keep very busy. In my personal life, I have two daughters and a son. Both of my daughters are married and have given me a total of three beautiful, wonderful grandchildren. I also have a dog, named Skosh, who keeps me in line and out walking every night.
Because I assist Dr. Nock as he sees our patients, I get to know each of them quite well and look forward to their visits. They always have interesting stories to tell and I learn something new most every day. In addition to providing chairside assistance, I also take X-rays and perform some of the in-office laboratory work. Away from the office, I love to walk and spend time with my remarkable grandchildren.
My favorite part of working here is seeing a patient’s recognition and follow-through of improving their home care to prevent dental disease, restorations, or surgeries. I love knowing that the education I provide truly makes a difference in the lives of a patient, and seeing them with a beautiful smile and great oral health is very rewarding. Here at our practice, I perform cleanings, take dental X-rays, and also perform oral pathology detection. I’ve been working with our practice since 1973 and have witnessed generations of the same family coming to see us. Many of them have become friends and I love their visits!
Working with our patients and my fellow team members makes my days a joy. From my first day at this office, my saying has been, “These are the nicest and best folks, ever!” I still believe that. As a dental hygienist, I spend much of my time helping our patients understand how best to maintain great oral health between visits and performing their cleanings, too. Because I like to stay busy, I’m willing to take on anything that needs doing around here, including shoveling the snow from our entryway! That passion for movement extends to my life outside of work. I love living in Colorado and being on a small, five-acre ranch with a view of the Rockies. I enjoy hiking, skiing, running, and gardening, as well as watching outdoor sporting activities. My husband Terrence and I are empty nesters, with our son being off at the University of Colorado in Colorado Springs. I also am a delegate to the Metro Denver Dental Hygienists’ Association and participate in numerous continuing education courses through the year.
I enjoy my time with my patients so much. They are such wonderful individuals and I love it that my work allows me time to get to know them. Many have become friends and I look forward to their appointments, because we’ll have a chance to catch up on each others’ lives. At the same time, my co-workers are the best and if you’re going to spend eight or nine hours a day at a job, it’s wonderful when you spend it with great people. As a hygienist, I help our patients feel comfortable and relaxed while they’re here. Sometimes a good joke will help relieve the tension and reassure them that they’re in a safe place. I help Dr. Nock assess a patient’s overall oral health and then perform thorough cleanings, sending the patient home with a fresh smile and instructions on how to maintain it. My work makes me happy and when I return home to my husband of 30 years, I am most likely smiling. We have three adult children and recently became grandparents!
While I truly love all aspects of my job, I have to say that the time spent with our patients is the most rewarding and enjoyable. I love seeing them become interested in how to best care for their oral health at home and a lot of my work involves patient education. I also take care of many of our maintenance visits, performing gentle and thorough cleanings. Something interesting about me? I am new to the sport of golf and have become thoroughly addicted! I love it!